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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Tony Sykes

November 3, 2026

5 out of 5 rating by Tony Sykes
"Always a great help. Have referred several friends and family to Craig."
We responded:
"Thank you so much for your kind review, Tony!  If you need insurance assistance, we are just an email or call away! - Craig Bowman, your State Farm Agent   "
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Mary Brion

November 3, 2026

5 out of 5 rating by Mary Brion
"Very helpful"
We responded:
"Mary, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Vicki Kirby

October 1, 2026

5 out of 5 rating by Vicki Kirby
"Excellent service. Professional telephone conversation!"
We responded:
"Vicki, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Hillsville insurance team is always here and happy to help. "
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Terry Woods

September 1, 2026

5 out of 5 rating by Terry Woods
"Always receive great service"
We responded:
"Thank you so much for your wonderful feedback of us here at Craig Bowman’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Craig Bowman’s Insurance Team "
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Colton Marshall

August 3, 2026

5 out of 5 rating by Colton Marshall
"Great experience! Super friendly and would highly recommend"
We responded:
"Thank you for the 5-star review of Craig Bowman’s team - we really appreciate your kind words! "
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Joseph Campbell

July 1, 2026

5 out of 5 rating by Joseph Campbell
"I am a very satisfied customer of Craig Bowman and State Farm"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Craig Bowman’s Team. "
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Edi Eson

June 8, 2026

5 out of 5 rating by Edi Eson
"Saved money on my homeowners with this office. Great team members!"
We responded:
"Thanks so much for the amazing review, Edi! We really appreciate your support here in Hillsville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Anita

May 1, 2026

5 out of 5 rating by Anita
"Great service!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Jeff Inlow

March 31, 2026

5 out of 5 rating by Jeff Inlow
"Jennifer B. Got me a policy with the same coverage as my old policy and saved me $1100.00 a year. She was very professional and nice."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Roger Allen

March 17, 2026

5 out of 5 rating by Roger Allen
"Great place I saved money !!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Craig Bowman’s Team. "
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Tammy Edmonds

March 3, 2026

5 out of 5 rating by Tammy Edmonds
"Fabulous service! Very committed. Excellent communication with reliable feedback."
We responded:
"Thank you for the fantastic review, Tammy! We are always here to help with your insurance needs here in Hillsville . "
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Duane Weeks

February 3, 2026

5 out of 5 rating by Duane Weeks
"The agent has done a great job helping me with my account ."
We responded:
"Duane, thank you for your wonderful review of State Farm Agent Craig Bowman’s Team! Duane, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Craig Bowman’s Team! "
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Floyd Pinson

February 3, 2026

5 out of 5 rating by Floyd Pinson
"They have done excellent by me."
We responded:
"Thank you for your kind review of State Farm Agent Craig Bowman’s Team. We appreciate it! Thank you for the amazing review, Floyd! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Mike G

January 5, 2026

1 out of 5 rating by Mike G
"Avoid this agency like the plague. I switched my auto to them and they botched the process to the point DMV has revoked my registration. It’s been over two months and it still hasn’t been fixed. No trust in what they say."
We responded:
"I am sorry you have such a problem with the DMV. We are at the mercy of them sometimes when changes happen. I wish you would call me tomorrow and I will try to speed up the process for you. We take pride in what we do, and we do our best to make customers happy. You are a valued customer, and like we explained, we have to wait on them. Sorry for your problems. "
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Allison Slayton

January 2, 2026

5 out of 5 rating by Allison Slayton
"Great Insurance agency"
We responded:
"Thank you for the Great review, Allison!"
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Joyce Goad

November 3, 2025

5 out of 5 rating by Joyce Goad
"Excellent service. Have had insurance with this office for over 50 years!"
We responded:
"We are happy to have you as a customer, Joyce! Thank you for your loyalty and business!"
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erika schaeffer

September 3, 2025

5 out of 5 rating by erika schaeffer
"Excellent service and friendly staff!"
We responded:
"Erika, Thank you for the Great 5-Star review!"
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Frankie Warden

August 27, 2025

1 out of 5 rating by Frankie Warden
"I would NOT recommend this company to anyone. We will be moving our insurance to another insurance company. Carrie is not the person that Craig Bowman needs working for him. She has lied to me concerning my payments to car and home insurance."
We responded:
"Frankie, I am sorry that you have had a problem with your insurance. I wish you would reach out to me because I can resolve any problem that you have had. Please give me a call at 276-728-2361. I will make whatever issues you have had right. We strive to be the best and want everyone to be happy insured with us. "
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Janet Smith

July 7, 2025

5 out of 5 rating by Janet Smith
"Wonderful customer service!"
We responded:
"Janet, Thank you so much for the great review!"
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david king

June 9, 2025

5 out of 5 rating by david king
"Good people and good service"
We responded:
"David, thank you for taking time to leave us a great review!"
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Barthel Padgett

April 2, 2025

5 out of 5 rating by Barthel Padgett
"Saved me a lot of money on my insurance!"
We responded:
"Barthel, thank you for taking time to leave us a great review! Glad we could save you some money!"
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Jeanne Edwards

March 3, 2025

5 out of 5 rating by Jeanne Edwards
"Have had insurance with this office for 40 years or more! Top notch!"
We responded:
"Thanks so much for the great review, Jeanne!"
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Ma Molina

March 3, 2025

5 out of 5 rating by Ma Molina
"Great insurance agent and team!"
We responded:
"We appreciate the 5-star review, Mrs. Molina!"
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Mike Price

December 15, 2024

5 out of 5 rating by Mike Price
"I recently purchased car insurance from them and I was very impressed with Seth. He did his job very well and I ended up paying way less than Gieco. I'm glad I went local instead of an 800 number. Thank for my pleasant visit and will definitely recommend you're office!"
We responded:
"We appreciate the 5 Star review, Mike! It's great to have you as a customer here!"
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Bonnie Chapman-Greeno

December 3, 2024

5 out of 5 rating by Bonnie Chapman-Greeno
"Excellent group of people!"
We responded:
"Bonnie, thank you for taking time to leave us a great review!"